Frequently asked questions
We understand you have questions before choosing a cleaning service. We aim to provide transparent and helpful information so you can make an informed decision. Here are some of the most common questions we receive
What types of cleaning do you offer?
We provide residential cleaning, deep cleaning, move-in/move-out cleaning, short-term rental (Airbnb) turnovers, and office/small business cleaning.
What areas do you serve?
We proudly serve Calera and surrounding areas throughout Central Alabama. If you’re unsure whether you’re in our service area, feel free to contact us.
Are your cleaners background checked?
Yes. All cleaners are carefully vetted and background-checked to ensure your safety and security.
Are you licensed and insured?
Yes. Scrub Sisters Cleaning Group is fully insured, giving you peace of mind while we work in your home or business.
Do I need to be home during the cleaning?
No. Many of our clients choose to provide access while they’re away. We treat every space with care and professionalism.
Do you bring your own cleaning supplies and equipment?
Yes. We bring all necessary cleaning supplies and equipment. If you prefer eco-friendly or specific products, just let us know.
How do I get a quote?
We offer free estimates over the phone or online—no need to schedule an in-person walkthrough for most services.
CALL: (205) 840-8176
Or
What’s the difference between a regular clean and deep clean?
A regular clean focuses on maintaining cleanliness, while a deep clean targets built-up dirt and grime, including baseboards, ceiling fans, vents, appliances, and other detailed areas.
What if I’m not satisfied with my cleaning?
Your satisfaction matters to us. The Scrub Sisters Promise® guarantees if something isn’t right, contact us within 24 hours and we’ll make it right no extra charge.
Do you offer recurring cleaning services?
Yes. We offer weekly, bi-weekly, and monthly cleaning options ata discounted rate, to keep your space consistently clean
How far in advance should I book?
We recommend booking as early as possible, especially for move-in/move-out and short-term rental cleanings, but we do our best to accommodate last-minute requests when availability allows.
How do I book a cleaning?
Simply contact us by phone or through our website to request a quote and schedule your service.
Still have questions?
If you didn't find the answer you were looking for, don't hesitate to reach out! We're happy to provide personalized information and assistance.